Skip to content
Sue: +27 (0)83-302-7340 | Suzette: +27 (0)82-566-5807 | Email:
info@upc.co.za
Home
About Us
Services
Programme Outlines
Meet The Team
Webinar Sessions
Contact Us
Search for:
Toggle Navigation
Toggle Navigation
Home
About Us
Services
Programme Outlines
Meet The Team
Webinar Sessions
Contact Us
Search for:
Programme Outlines
Professional Sales Development
Frontline Sales & Service:
1. Selling Lawfully & Ethically
2. Customer Service & Communication
3. Customer Service Skills
4. Foundation Selling
5. Consumer Buyer Behaviour
6. Basic Negotiations
7. Telesales
Advanced Sales:
1. Buyer Behaviour & The Buying Cycle
2. Effective Relationship Selling
3. Mindset Selling
4. Sales Presentations
5. Strategic Account Management
6. Negotiating Skills
Sales Management:
1. Ethics In Sales Management
2. Managing The Sales Process
3. Managing the Human Dimension of Performance
4. Sales Coaching
5. Finance Of Sales Managers
Business & Management Development
Interpersonal Development:
1. Emotional Intelligence
2. Core Interactive Skills
3. Managing Conflict
4. Influencing Skills
5. Team Effectiveness
6. Presentation Skills
Business Skills:
1. Effective Business Writing
2. Meetings With A Twist
3. Train-the-Trainer Facilitation Skills
4. Managing Inter-Departmental Dynamics
5. Interview Skills
6. Time Management
Management & Leadership:
2. Team Leadership Development
3. Monitoring The Level Of Service
4. Principles Of Management
5. Coaching Skills
6. Performance Management
7. Managing Core Tasks In Management
8. Managing The Human Dimension Of Performance